Telephone Triage (C1560)

Hours: 6


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This training is designed to provide the registered nurse with the skills needed to determine the urgency of a health problem, to determine whether medical intervention is needed, and how soon treatment should begin. Topics that will be discussed include the scope of practice and the nurse's role in telephone triage, legal considerations, how to assess individuals by phone, documentation requirements and methods to improve quality of care.


Course Objectives

  • Describe nursing scope of practice and identify ways to appropriately utilize staff in providing care over the phone.
  • Describe the knowledge of performing a systematic, comprehensive assessment by telephone.
  • Demonstrate the knowledge of documentation that incorporates all aspects of the telephone assessment.
  • Identify ways to decrease professional and organizational risks when providing care over the phone.


Course Materials

Registration is required for all sessions. Registrations will NOT be accepted beyond the 'Register By' date.


VC Telephone Triage (C1560V)
Session* Date Time Notes Location Positions
Available
Waitlist Register
by
Status
27351 06/22/2016 9:00am to 3:00pm    Central NY Herkimer 19 of 20 0 06/19/2016 Open
27347 06/22/2016 9:00am to 3:00pm    Finger Lakes Elmira 12 of 12 0 06/19/2016 Open
27345 06/22/2016 9:00am to 3:00pm    Finger Lakes Newark 10 of 10 0 06/19/2016 Open
27346 06/22/2016 9:00am to 3:00pm    Finger Lakes Rochester 19 of 20 0 06/19/2016 Open
27348 06/22/2016 9:00am to 3:00pm    Metro NY New York 10 of 15 0 06/19/2016 Open
27349 06/22/2016 9:00am to 3:00pm    Sunmount Plattsburgh 15 of 15 0 06/19/2016 Open
27350 06/22/2016 9:00am to 3:00pm    Taconic Poughkeepsie 37 of 40 0 06/19/2016 Open
27353 06/22/2016 9:00am to 3:00pm    Western NY Little Valley 15 of 15 0 06/19/2016 Open
27354 06/22/2016 9:00am to 3:00pm    Western NY Millersport 14 of 15 0 06/19/2016 Open
27355 06/22/2016 9:00am to 3:00pm    Western NY Perrysburg 25 of 25 0 06/19/2016 Open
27356 06/22/2016 9:00am to 3:00pm    Western NY West Seneca 37 of 40 0 06/19/2016 Open
*Session link opens the Online Registration Form with session pre-filled.
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